Shipping Restrictions & Payment Restrictions

In Settings > Method Restrictions You can restrict specific payment and shipping options globally.

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To find out which of your Accounts' allowed methods may be effected by this update, Click Here.

Once you confirm the allowed methods for each of your customers, please enable the update by clicking in the red banner.

We are giving you the option to enable this change at your leisure so that you can verify the allowed methods on each Account. The update will be automatically applied to your store after 180 days.

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This update changes the way Global Method Restrictions, and individual Account Method Restrictions interact.

Before the update, Global Method Restrictions and Account Method Restrictions would be combined to determine which methods are displayed to a customer.

Before	After
Payment Methods restricted to Admin / Mobile Only globally would not be available for an Account even with the method allowed at the account level.	Global Payment Method restrictions are overridden by the Account's Allowed Methods. The customer will be able to select a Payment Method which is allowed for them even if it is restricted at the global level.

Now the Account Method Restriction override the Global Method Restrictions completely. Whichever methods are allowed on the Account will be selectable by your customer.

Overview

You can set Global Method Restrictions in Settings > Method Restrictions. These restrictions will determine which Payment Methods and Shipping Methods all of your customers can select.

Each of your Accounts can override the Global Method Restrictions in favor of their own specific restrictions.
Open an Account and scroll down to their Account Options. There you can click edit and change "All Allowed" to No and select the allowed methods. Click here for more details on Account Allowed Methods.

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Account level restrictions will override the default allowed methods.

Enable Global Method Restrictions

In Settings > Method Restrictions set "Enabled" to Yes.

Allow All Methods in Admin - When set to Yes, the restriction logic will not be applied while creating orders in the admin.

Allow All Methods in Mobile App - When set to Yes, the restriction logic will not be applied while creating orders in the mobile app.

Configure Methods

Under each available method, you can specify for that method:

• No Restrictions - This method will be available for all customers
• Admin / Mobile Only - The method will only be available to admins placing orders in the app or admin.
• Logged In Only - Only logged in customers will be able to use this method
• By Customer Group - This will enable a multi-select box where you can select one or multiple customer groups that will be able to use this method.

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Shipping Methods and Payment Methods each have their own restriction options in Settings > Method Restrictions.

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Searching for Accounts by Method Restrictions

You can search for Accounts based on their Allowed Methods by using Filters.

Searching for Accounts with their own unique Method Restrictions

In your Accounts grid you can use Advanced Filters to display only those accounts which are using their own custom Method Restrictions.

The filter shown above will is comprised of the following logic:

Shipping Methods (shipping_methods) Is Not Equal To All

**OR**

Payment Methods (payment_methods) Is Not Equal To All

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Review these Accounts' Method Restrictions to confirm that they have access to the methods you intend for them.

Whatever methods you see listed on the Account will be what they have access to.

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Account Specific Method Restrictions

Open an Account and scroll down to the Account Options section. There are three tiles within:

• Payment Methods
• Shipping Methods
• Invoice Payment Methods

In each tile you can click Edit to configure the Allowed Methods for the customers in that Account.

Payment Methods

By default, an Account is allowed to use the payment methods as determined by Global Method Restrictions.

Hover the tool-tip to view what default method restrictions are being applied. Or, click edit to set the allowed methods.

Shipping Methods

You can select which Shipping Methods an Account will be allowed to use.

Invoice Payment Methods

In this tile you can choose which Payment Methods will be available when customers at the Account go to pay their Invoice. Invoices can only be paid via online methods. But this lets you further restrict which customers have what options.

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Account Method Restrictions override the defaults.

Some methods may be restricted from all customers. Allowing that method at the account level will override the global restriction.